FAQs & Troubleshooting
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DCP-8060
218 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
3.
Scan and save a document in PDF format (Scan to File)
4.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
My envelopes are jamming. What can I do?
11.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
12.
What driver package format is supported by my Linux distribution?
13.
Which E-mail packages are compatible with ControlCenter3?
14.
How do I clear the message "Document Jam" from the display?
15.
The paper is skewed when it's printed.
16.
How to identify your Operating System (OS).
17.
Can I print from or scan to Android™ Smartphone?
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
The printer status is Offline or Paused.
20.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
21.
How do I improve the copy quality?
22.
Scan multiple pages into one file instead of each scan being saved as a separate file.
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
24.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
25.
How do I clear the message "Paper Jam Tray1" or "Paper Jam Tray2" from the LCD display?
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
How do I print an envelope from my computer?
28.
Cannot print after a Windows 10 update (June 2020)
29.
Protect your Brother machine against unauthorised access over the network
30.
How do I clear the message "Paper Jam Inside" from the LCD display?