FAQs & Troubleshooting
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DCP-7020
243 Results
1.
Load paper.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Scan and save a document in PDF format (Scan to File)
4.
How do I load legal size paper in the paper tray?
5.
Can I print from or scan to Android™ Smartphone?
6.
How can I change the print resolution?
7.
Load envelopes, labels, or thick paper into the manual feed slot.
8.
"Paper Jam Rear" error appears on the LCD. What should I do?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
How to identify your Operating System (OS).
11.
Delete print jobs from the print queue.
12.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
13.
Scan multiple pages into one file instead of each scan being saved as a separate file.
14.
"Paper Jam Tray" error appears on the LCD. What should I do?
15.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
What can happen if the wrong paper is used in your machine.
17.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
18.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
Protect your Brother machine against unauthorised access over the network
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
The printer status is Offline or Paused.
25.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
26.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
27.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
28.
Does NC-2200w work with Windows Vista?
29.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
30.
How can I improve poor print quality ?