1.

How do I load paper?

2.

Where can I find my Brother machine's serial number?

3.

How do I know which side up my photo paper should be in the tray?

4.

Locate files scanned with ControlCenter2 (For Macintosh)

5.

Glossy Paper does not feed correctly. What can I do?

6.

How to identify your Operating System (OS).

7.

Can I print from and scan to iPhone, iPod touch and iPad?

8.

Scan and save a document in PDF format (Scan to File)

9.

Delete print jobs from the print queue.

10.

Change the printer driver settings (Windows/macOS)

11.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

12.

Locate files scanned with ControlCenter3 (For Windows)

13.

The edge of glossy paper is smudged.

14.

Scan multiple pages into one file instead of each scan being saved as a separate file.

15.

Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?

16.

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

17.

I cannot feed the paper from the Photo Paper Tray.

18.

Which E-mail packages are compatible with ControlCenter3?

19.

When I print, the pages are smudged with ink. What should I do?

20.

Where is the USB port on the machine?

21.

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

22.

Is there a way to view how much ink is remaining?

23.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

24.

What driver package format is supported by my Linux distribution?

25.

Windows 10 Support Information

26.

Install the built-in drivers (For Windows 8 and Windows 10)

27.

Can I print from or scan to Android™ Smartphone?

28.

When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?

29.

How do I clear the message "PAPER JAM" from the display?

30.

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".  What can I do?