FAQs & Troubleshooting
Popular |
DCP-165C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
I cannot make borderless prints.
4.
Can third party ink be used to refill the ink cartridges?
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
Can I print from or scan to Android™ Smartphone?
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
I cannot install the driver when using the Driver Install Tool. (Linux)
9.
Paper Jam
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
What driver package format is supported by my Linux distribution?
15.
Pre-Required Procedures (Linux)
16.
Locate files scanned with ControlCenter2 (For Macintosh)
17.
The printer status is Offline or Paused.
18.
My printed documents are missing black.
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
22.
I cannot find some option in the Printing preferences. (For Windows)
23.
How to identify your Operating System (OS).
24.
Which E-mail packages are compatible with ControlCenter3?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
Cleaning the print head.
27.
How do I load envelopes into my machine?
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Open the Status Monitor
30.
Delete print jobs from the print queue.