FAQs & Troubleshooting
Popular |
DCP-165C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
I cannot make borderless prints.
4.
Can third party ink be used to refill the ink cartridges?
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
Can I print from or scan to Android™ Smartphone?
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
Which E-mail packages are compatible with ControlCenter3?
9.
How do I load envelopes into my machine?
10.
The printer status is Offline or Paused.
11.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
12.
I cannot install the driver when using the Driver Install Tool. (Linux)
13.
What driver package format is supported by my Linux distribution?
14.
Paper Jam
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
Scan multiple pages into one file instead of each scan being saved as a separate file.
18.
Pre-Required Procedures (Linux)
19.
Locate files scanned with ControlCenter2 (For Macintosh)
20.
My printed documents are missing black.
21.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
I cannot find some option in the Printing preferences. (For Windows)
26.
How to identify your Operating System (OS).
27.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
Cleaning the print head.
30.
Open the Status Monitor