FAQs & Troubleshooting
Popular |
DCP-1400
169 Results
1.
Where can I find the serial number for my unit?
2.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How to identify your Operating System (OS).
5.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Can I print from or scan to Android™ Smartphone?
10.
Delete print jobs from the print queue.
11.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
12.
What driver package format is supported by my Linux distribution?
13.
The printer status is Offline or Paused.
14.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
16.
I'm using Macintosh. What is the PreScan option used for?
17.
Change the printer driver settings (Windows/macOS)
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
20.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
21.
Windows 10 Support Information
22.
Functions supported in the Windows 7 built-in drivers
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
I'm using Macintosh®. What are the settings in the Scanner window used for?
25.
Firewall port requirements of the Scan Key Tool (Linux)
26.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
The paper is skewed when it's printed.
29.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
30.
The machine does not print anything.