FAQs & Troubleshooting
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DCP-120C
219 Results
1.
Is my Brother machine compatible with third party print servers?
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Scan and save a document in PDF format (Scan to File)
5.
Where can I find the serial number for my unit?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
How to identify your Operating System (OS).
11.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
12.
Glossy Paper does not feed correctly. What can I do?
13.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
14.
Scan a document in Windows 8 and Windows 10.
15.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
16.
Install the built-in drivers (For Windows 8 and Windows 10)
17.
Can I print from or scan to Android™ Smartphone?
18.
Cannot print after a Windows 10 update (June 2020)
19.
Delete print jobs from the print queue.
20.
How do I clear Machine Error 46?
21.
One or more of my colors are not printing (blank). What can I do?
22.
I am having issues with the paper feed. What can I do?
23.
Windows 10 Support Information
24.
Open the Control Panel (For Windows)
25.
Scan an image and insert it in a Windows XP application
26.
Scan a document from a Windows Vista application
27.
The LCD displays an error code (number). What does it mean?
28.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
29.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
30.
Change the printer driver settings (Windows/macOS)