FAQs & Troubleshooting
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PT-D800W
184 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
I cannot print using a HSe cassette.
3.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
4.
Where can I download the latest P-touch Editor for Mac?
5.
I cannot establish a connection using Wireless Direct.
6.
Installing the software
7.
Where can I find the IP addresses of my computer and the printer?
8.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
9.
I cannot print using FLe tape and get an error message.
10.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
11.
How do I connect my printer via Wi-Fi®?
12.
How do I transfer label templates with P-touch Transfer Express?
13.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
14.
How to insert a tape cassette
15.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
16.
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
17.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
18.
How to charge the rechargeable Li-ion battery
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
Where can I find the printer's network settings, such as IP address?
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
23.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
24.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
25.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
26.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
27.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
28.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
29.
What iOS mobile application can I use?
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)