FAQs & Troubleshooting
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111 Results
1.
My Brother machine could not be found over the network when I installed drivers on my computer.
2.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
3.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Document Jam
6.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
7.
Configuring frequently-used scan settings on your Brother machine.
8.
Unusable Device
9.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
10.
Enable the Brother machine's network interface.
11.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
12.
Replace Reverse Roller
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Paper suitable for scanning
15.
"Multifeed detection" or "Multifeed Detection Error"
16.
Replace Pick up roller
17.
Can I print from or scan to Android™ Smartphone?
18.
Where can I download Brother iPrint&Scan application for Mac?
19.
What is Brother iPrint&Scan?
20.
Configuring frequently-used scan settings on your computer.
21.
Duplex (two-sided) scan
22.
(Video) Update the Driver or Firmware for your Brother machine
23.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
24.
Reset the Scheduled maintenance counter
25.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
26.
Your Scanner Cannot Be Detected on the Network During Installation
27.
Wireless LAN Error Codes
28.
Can not scan a long document.
29.
How to identify your Operating System (OS).
30.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.