FAQs & Troubleshooting
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108 Results
1.
My Brother machine could not be found over the network when I installed drivers on my computer.
2.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
3.
Configuring frequently-used scan settings on your Brother machine.
4.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
5.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
6.
Document Jam
7.
Your Scanner Cannot Be Detected on the Network During Installation
8.
"Multifeed detection" or "Multifeed Detection Error"
9.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
10.
What is Brother iPrint&Scan?
11.
Reset the Scheduled maintenance counter
12.
Wireless setup is requesting a WPS PIN to complete the setup
13.
Can I print from or scan to Android™ Smartphone?
14.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Load Documents
17.
Configuring frequently-used scan settings on your computer.
18.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
19.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
20.
What is the default password for my Brother machine?
21.
Replace Pick up roller
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
24.
If You Want to Check that Your Network Devices are Working Correctly
25.
Wireless LAN Error Codes
26.
Enable the Brother machine's network interface.
27.
Paper suitable for scanning
28.
How to identify your Operating System (OS).
29.
What is Brother Web Connect?
30.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.