FAQs & Troubleshooting
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26 Results
1.
(Video) Replace the Roller Kit
2.
What is Power PDF?
3.
How to identify your Operating System (OS).
4.
Update the Driver or Firmware for your Brother machine
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
The scanning speed is slow when scanning from my machine. (Windows)
7.
What driver package format is supported by my Linux distribution?
8.
Where can I download Brother iPrint&Scan application for Mac?
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
Check the firmware version.
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Your Brother machine cannot scan. / Scanning has stopped.
13.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
14.
Uninstall the drivers. (macOS 13 or greater)
15.
Uninstall the Brother Software and Drivers (Windows)
16.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
17.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
18.
Configure the Scan to Email Feature (Linux)
19.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
20.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Change the brscan5 scan settings using XSane (Linux)
23.
Command List of brscan. (Linux)
24.
Delete a network scanner entry. (Linux)
25.
Important points for specifying the scan area (Linux)
26.
Uninstall the drivers. (macOS 10.14 - macOS 12)