FAQs & Troubleshooting
Latest |
ADS-2000e
60 Results
1. 11/17/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
2. 03/17/2023
Open the "Scanners and Cameras" and Properties.
3. 02/15/2023
Configuring frequently-used scan settings on your computer.
4. 02/15/2023
Duplex (two-sided) scan
5. 02/14/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
6. 02/14/2023
Scan and save a document in PDF format for Windows (Scan to File)
7. 02/14/2023
Scan a document in Windows 8 and Windows 10.
8. 12/13/2022
How to identify your Operating System (OS).
9. 11/16/2022
How can I scan and save documents to the Android™ mobile devices using my Brother machine?
10. 11/07/2022
My Brother machine sound level is high while scanning documents.
11. 09/21/2022
Check the firmware version.
12. 09/01/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
13. 09/01/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
14. 08/01/2022
Replace Roller
15. 07/19/2022
Replace Pad
16. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17. 06/20/2022
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
18. 04/13/2022
Uninstall the Brother Software and Drivers (Windows)
19. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
21. 11/15/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)
22. 11/10/2021
Open the Control Panel (For Windows)
23. 12/29/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
24. 10/15/2020
Install PaperPort™ 12SE onto Windows 10.
25. 10/15/2020
Install Presto!® BizCard® onto Windows 10.
26. 06/02/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
27. 12/20/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
28. 11/08/2018
Scan multiple pages into one file instead of each scan being saved as a separate file.
29. 09/19/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30. 03/05/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)