FAQs & Troubleshooting
Popular |
ADS-2000e
60 Results
1.
Multifeed
2.
Document Jam
3.
Replace Roller
4.
Replace Parts
5.
Configuring frequently-used scan settings on your computer.
6.
How to identify your Operating System (OS).
7.
Duplex (two-sided) scan
8.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
9.
Cover is Open
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Replace Pad
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
My Brother machine sound level is high while scanning documents.
14.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
15.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
16.
Scan multiple pages into one file instead of each scan being saved as a separate file.
17.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
18.
Load Documents
19.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
20.
Paper suitable for scanning
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
Changing scan settings in ControlCenter.
24.
How can I scan and save documents to the Android™ mobile devices using my Brother machine?
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Can I scan to an Android™ Smartphone?
27.
Open the Control Panel (For Windows)
28.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
29.
Scan and save a document in PDF format for Windows (Scan to File)
30.
I cannot install the Brother printer driver (macOS 10.15 or earlier)