FAQs & Troubleshooting
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38 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to identify your Operating System (OS).
4.
What driver package format is supported by my Linux distribution?
5.
Wireless setup is requesting a WPS PIN to complete the setup
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
What is the default password for my Brother machine?
8.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
9.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
10.
My PC does not have a USB port or the USB cable and USB port shape are different.
11.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
12.
Set up your Brother machine on a wireless network (Windows/macOS)
13.
Important points for specifying the scan area (Linux)
14.
Discover the MAC address of the Brother network card.
15.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
16.
Change the brscan5 scan settings using XSane (Linux)
17.
Install the Output Tray
18.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
19.
Where can I download Brother iPrint&Scan application for Mac?
20.
Check the firmware version.
21.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
22.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
23.
Command List of brscan. (Linux)
24.
The scanning speed is slow when scanning from my machine. (Windows)
25.
A security warning appears when accessing Web Based Management via HTTPS.
26.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
27.
Delete a network scanner entry. (Linux)
28.
Important points you need to confirm before configuring your Brother machine for a wireless network.
29.
Uninstall the Brother Software and Drivers (Windows)
30.
Check your machine's IP Address or Node Name