FAQs & Troubleshooting
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54 Results
1.
Scanning and Other Problems
2.
Document Jam
3.
Clean the Sensors
4.
Load Business Cards
5.
Reset the Usage Counters
6.
How to identify your Operating System (OS).
7.
Replace the Separation Pad
8.
Error and Maintenance Indications
9.
Load a Plastic Card
10.
Load Documents
11.
What is Remote Setup?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Clean the Scanner and Rollers
14.
Load Standard Size Documents
15.
Save Scanned Documents on Your Computer
16.
Replace the Pick Up Roller
17.
Where can I download Brother iPrint&Scan application for Mac?
18.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
19.
Load Documents Longer than Standard Size
20.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
21.
Card Jam
22.
Scan Using Bus Power Mode
23.
Uninstall the Brother Software and Drivers (Windows)
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
Reset Your Brother Machine
26.
The scanning speed is slow when scanning from my machine. (Windows)
27.
Set Up the Brother Machine Using Remote Setup (Mac)
28.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
29.
Set Up the Brother Machine Using Remote Setup (Windows)
30.
Acceptable Documents