FAQs & Troubleshooting
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54 Results
1.
Scanning and Other Problems
2.
Load Business Cards
3.
How to identify your Operating System (OS).
4.
Replace the Separation Pad
5.
Document Jam
6.
Reset the Usage Counters
7.
Replace the Pick Up Roller
8.
Load a Plastic Card
9.
Load Standard Size Documents
10.
Load Documents
11.
Update the Driver or Firmware for your Brother machine
12.
What is Remote Setup?
13.
Clean the Sensors
14.
Clean the Scanner and Rollers
15.
Load Documents Longer than Standard Size
16.
Error and Maintenance Indications
17.
Save Scanned Documents on Your Computer
18.
The scanning speed is slow when scanning from my machine. (Windows)
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
22.
Where can I download Brother iPrint&Scan application for Mac?
23.
Reset Your Brother Machine
24.
Card Jam
25.
Acceptable Documents
26.
Set Up the Brother Machine Using Remote Setup (Mac)
27.
Check the firmware version.
28.
Change the brscan5 scan settings using XSane (Linux)
29.
Scan Using Bus Power Mode
30.
Uninstall the Brother Software and Drivers (Windows)