FAQs & Troubleshooting
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PT-3600
112 Results
1.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
3.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
4.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
7.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
8.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
9.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
11.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
12.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
13.
Printing is not possible. (USB connection)
14.
Where can I find my Brother printer's serial number?
15.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
16.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
17.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
How to use a 9/64" (3.5 mm) wide tape
20.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
21.
The printed label contains blank horizontal lines.
22.
How do I clear the display?
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
25.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
26.
How do I create name badges by joining "First Name" and "Last Name" fields together?
27.
When I try to use the database function, an application error occurs.
28.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
29.
During installation, the Next button cannot be selected, or the status bar never finishes.
30.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.