FAQs & Troubleshooting
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MFC-J6710DW
400 Results
61.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
62.
Open the Control Panel (For Windows)
63.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
64.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
65.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
66.
Document Jam
67.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
68.
Add your Brother machine with AirPrint (macOS)
69.
Download a file from the "Downloads" section and save it to Windows 8 computer.
70.
What is Brother iPrint&Scan?
71.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
72.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
73.
Load A3 or ledger paper and program my Brother machine to print on it.
74.
Make copies on Ledger paper?
75.
I cannot print from my computer via USB.
76.
Cover is Open
77.
Can third party ink be used to refill the ink cartridges?
78.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
79.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
80.
I'm using Macintosh. What is the PreScan option used for?
81.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
82.
When I print photos, the color quality is not good.
83.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
84.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
85.
I cannot print using my Brother machine on a wireless network (Mac)
86.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
87.
Combine multiple scanned documents into a single file with PaperPort™
88.
Delete print jobs from the print queue.
89.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
90.
I cannot make borderless prints.