FAQs & Troubleshooting
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MFC-J630W
335 Results
61.
Download a file from the "Downloads" section and save it to Windows 8 computer.
62.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
63.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
64.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
65.
Delete numbers stored in my Brother machine's Caller ID History.
66.
Scan multiple pages into one file instead of each scan being saved as a separate file.
67.
No Paper Fed
68.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
69.
Can I transfer faxes to the PC when my machine has a mechanical problem?
70.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
71.
How do I factory reset the network settings?
72.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
73.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
74.
Can I use AirPrint with my Brother machine?
75.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
76.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
77.
Locate files scanned with ControlCenter3 (For Windows)
78.
The edge of glossy paper is smudged.
79.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
80.
Can third party ink be used to refill the ink cartridges?
81.
What is Distinctive Ring and how do I program it?
82.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
83.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
84.
"Offline" appears on the Status Monitor.
85.
I can print but cannot scan via network. (For Windows)
86.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
87.
Cannot print after a Windows 10 update (June 2020)
88.
Wireless setup is requesting a WPS PIN to complete the setup
89.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
90.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.