FAQs & Troubleshooting
Latest |
MFC-J497DW
280 Results
61. 07/28/2022
Update the Driver or Firmware for your Brother machine
62. 07/26/2022
Configure and use the Scan Key Tool (Linux)
63. 07/19/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
64. 06/30/2022
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
65. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
66. 06/20/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
67. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
68. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
69. 04/13/2022
Uninstall the Brother Software and Drivers (Windows)
70. 04/11/2022
Wireless setup is requesting a WPS PIN to complete the setup
71. 04/11/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
72. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
73. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
74. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
75. 03/24/2022
I cannot find some option in the Printing preferences. (For Windows)
76. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
77. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
78. 12/27/2021
Brother iPrint&Scan cannot find my Brother machine (macOS)
79. 12/15/2021
I cannot connect my machine to a Windows 11 computer via USB.
80. 12/14/2021
Telephone Line Interference/VoIP.
81. 11/15/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)
82. 11/10/2021
Open the Control Panel (For Windows)
83. 10/14/2021
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
84. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
85. 03/31/2021
I cannot find some options in the Print dialog box (macOS 11 or later)
86. 03/24/2021
Set up your Brother machine on a wireless network.
87. 03/22/2021
Low Temperature
88. 03/19/2021
I get a TS error when trying to print on a wireless network.
89. 03/19/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
90. 03/02/2021
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).