FAQs & Troubleshooting
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MFC-6490CW
357 Results
61. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
62. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
63. 04/13/2022
Uninstall the Brother Software and Drivers (Windows)
64. 04/11/2022
Wireless setup is requesting a WPS PIN to complete the setup
65. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
66. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
67. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
68. 04/01/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
69. 03/24/2022
I cannot find some option in the Printing preferences. (For Windows)
70. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
71. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
72. 01/06/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
73. 11/10/2021
Open the Control Panel (For Windows)
74. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
75. 03/19/2021
I get a TS error when trying to print on a wireless network.
76. 03/02/2021
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
77. 02/17/2021
Set up your Brother machine on a wireless network.
78. 01/19/2021
ControlCenter3 displays a blank screen at startup (Windows)
79. 12/29/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
80. 10/22/2020
Install PaperPort™ 12SE / 14SE onto Windows 10.
81. 10/15/2020
Install FaceFilter Studio onto Windows 10.
82. 07/27/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
83. 07/16/2020
Cannot print after a Windows 10 update (June 2020)
84. 07/06/2020
I cannot scan when using SELinux (Security-Enhanced Linux)
85. 07/06/2020
Scan using XSane or GIMP (Linux)
86. 07/06/2020
Important points for specifying the scan area (Linux)
87. 07/06/2020
What driver package format is supported by my Linux distribution?
88. 05/13/2020
Configure scan settings without administrator privileges (Linux)
89. 05/13/2020
Firewall port requirements of the Scan Key Tool (Linux)
90. 05/13/2020
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)