FAQs & Troubleshooting
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105 Results
61.
Verify the Brother machine connected to the Wired Network (For Macintosh)
62.
I cannot install Brother drivers on Debian 10 or later (Linux)
63.
Open the "Scanners and Cameras" and Properties.
64.
What is WPA-PSK/ WPA2-PSK, TKIP and AES?
65.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
66.
Scan a document in Windows 8 and Windows 10.
67.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
68.
Install PaperPort™ 12SE onto Windows 10.
69.
Windows 10 Support Information
70.
Check the firmware version.
71.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
72.
Scan and save documents to the Android™ mobile devices using my Brother machine.
73.
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
74.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
75.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
76.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
77.
Uninstall the Brother Software and Drivers (Windows)
78.
Delete a network scanner entry. (Linux)
79.
Uninstall the scanner driver. (Linux)
80.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
81.
Important points you need to confirm before configuring your Brother machine for a wireless network.
82.
What type(s) of connections can I use with my Brother machine and a wireless network?
83.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
84.
Clean the scanner
85.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
86.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
87.
Setting up the Web icon (Brother Web Connect) function.
88.
What is WEP?
89.
Configure the Scan to Email Feature (Linux)
90.
Scan using XSane or GIMP (Linux)