FAQs & Troubleshooting
Latest |
MFC-J497DW
279 Results
31. 02/15/2023
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
32. 02/15/2023
Printing is slow or printed images are too dark (Windows)
33. 02/15/2023
Protect your Brother machine against unauthorised access over the network
34. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
35. 02/15/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
36. 02/14/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
37. 02/14/2023
Scan a document in Windows 8 and Windows 10.
38. 02/14/2023
Transfer faxes to the PC when my machine has a mechanical issue.
39. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
40. 01/13/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
41. 12/19/2022
Cannot Detect Ink Volume
42. 12/19/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
43. 12/19/2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
44. 12/19/2022
Can third party ink be used to refill the ink cartridges?
45. 12/19/2022
One or more of my colors are not printing (blank).
46. 12/13/2022
Open the Status Monitor
47. 12/13/2022
How to identify your Operating System (OS).
48. 10/20/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
49. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
50. 10/13/2022
Print the Network Configuration Report
51. 09/27/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
52. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
53. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
54. 08/31/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
55. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
56. 08/30/2022
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
57. 08/22/2022
Configure the Scan to Email Feature (Linux)
58. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
59. 07/28/2022
Update the Driver or Firmware for your Brother machine
60. 07/26/2022
Configure and use the Scan Key Tool (Linux)