FAQs & Troubleshooting
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MFC-4420C
150 Results
31.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
32.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
33.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
34.
Install the built-in drivers (For Windows 8 and Windows 10)
35.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
36.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
37.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
38.
Why doesn't the machine answer when receiving a call?
39.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
40.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
41.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
42.
I'm using Macintosh. What is the PreScan option used for?
43.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
44.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
45.
Scan a document from the Windows Vista Photo Gallery
46.
Can I confirm that the FAX was sent correctly?
47.
Can I reduce the size of a received fax on this machine?
48.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
49.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
50.
I'm using Macintosh®. What are the settings in the Scanner window used for?
51.
Why can't I print when an ink cartridge is empty?
52.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
53.
Uninstall the drivers. (Mac OS X 10.5)
54.
Uninstall the drivers (Windows)
55.
Cannot print after a Windows 10 update (June 2020)
56.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
57.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
58.
Change the printer driver settings (Windows/macOS)
59.
Verify if the Brother machine has a dial tone
60.
I cannot scan via USB. (Mac OS X)