FAQs & Troubleshooting
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MFC-3820CN
231 Results
31.
Where is the full User's Guide? I can't find enough information in the paper manual.
32.
I cannot install Brother drivers on Debian 10 or later (Linux)
33.
Download a file from the "Downloads" section and save it to Windows 8 computer.
34.
One or more of my colors are not printing (blank). What can I do?
35.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
36.
Can I reduce the size of a received fax on this machine?
37.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
38.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
39.
While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
40.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
41.
Uninstall the drivers. (Mac OS X 10.5)
42.
Cannot print after a Windows 10 update (June 2020)
43.
Verify the Brother machine connected to the Wired Network (For Windows)
44.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
45.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
46.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
47.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
48.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
49.
Pre-Required Procedures (Linux)
50.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
51.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
52.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
53.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
54.
I cannot save a file downloaded from the Brother support website (For Windows)
55.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
56.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
57.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
58.
Change the printer driver settings (Windows/macOS)
59.
I can print but cannot scan via network. (For Windows)
60.
Is my Brother machine compatible with third party print servers?