FAQs & Troubleshooting
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Innov-is XJ2
238 Results
31.
About the threads and the bobbin case when embroidering
32.
The machine does not make stitches
33.
High-pitched sound while sewing
34.
The needle contacts the needle plate.
35.
Embroidery pattern does not sew out correctly.
36.
How do I retrieve the embroidery pattern from the machine’s memory?
37.
How do I save the embroidery patterns in the machine’s memory?
38.
How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
39.
How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
40.
How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
41.
How do I remove or attach the presser foot holder?
42.
How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
43.
Introducing Brother My Design Snap application
44.
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
45.
Cannot lower the presser foot with the presser foot lever
46.
Machine does not operate.
47.
Stitch pattern does not turn out
48.
Tips for sewing thin fabrics
49.
How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
50.
How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
51.
Cannot thread the needle.
52.
M6331001 appears on the Artspira app screen.
53.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
54.
The App shows the message "Embroidery positioning sticker not found".
55.
Loops appear on the surface of the fabric when embroidering
56.
The bobbin thread cannot be pulled up.
57.
How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
58.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
59.
How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
60.
How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]