FAQs & Troubleshooting
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DCP-L5650DN
304 Results
31.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
32.
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
33.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
34.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
35.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
36.
My Brother machine could not be found over the network when I installed drivers on my computer.
37.
Toner Low or Prepare New Toner Cartridge
38.
Drum End Soon
39.
What is the difference between the toner cartridge and the drum unit?
40.
I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
41.
Print on Both Sides of the Paper (Windows®)
42.
Load Paper in the Multi‑purpose Tray (MP Tray)
43.
What kind of envelopes and labels are recommended for printing?
44.
Paper is Jammed in the 2-sided Tray
45.
Curled or wavy
46.
What can happen if the wrong paper is used in your machine.
47.
Image skewed
48.
White spots or black spots at 94 mm (3.7 in.) intervals
49.
Can I use non-Brother or third party supplies with the Brother machine?
50.
What is the recommended paper?
51.
Reset the Drum Counter
52.
Print on Both Sides of the Paper (Macintosh)
53.
Print as a Poster (Windows®)
54.
"Offline" appears on the Status Monitor.
55.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
56.
Document Jam
57.
Wrinkles or creases
58.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
59.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
60.
Set up a Scan to Network Profile