FAQs & Troubleshooting
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DCP-7020
243 Results
31.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
32.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
33.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
34.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
35.
I cannot install Brother drivers on Debian 10 or later (Linux)
36.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
37.
Can I print using the IPP protocol on Windows XP?
38.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
39.
What is the BRAdmin Professional software used for?
40.
Cannot print after a Windows 10 update (June 2020)
41.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
42.
"Paper Jam Inside" error appears on the LCD. What should I do?
43.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
44.
Can I use non-Brother or third party supplies with the Brother machine?
45.
Replace the toner cartridge
46.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
47.
Pre-Required Procedures (Linux)
48.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
49.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
50.
What is a "Generic PCL Driver"?
51.
Replace the drum unit.
52.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
53.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
54.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
55.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
56.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
57.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
58.
What are the recommended specifications for the paper I should use on my product?
59.
How do I know the current network configuration?
60.
Windows 10 Support Information