FAX-1920CN FAQs & Troubleshooting FAX-1920CN Not your product? Sort by: Updated Date Popularity 4 Results 1. 04/06/2015 I cannot receive a color fax. 2. 01/29/2014 I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. 3. 05/17/2013 I'm using MagicJack and am having problems sending or receiving faxes. 4. 05/10/2013 Why doesn't the machine answer when receiving a call? Fax FAQs & Troubleshooting