MFC-J825DW
FAQs & Troubleshooting |
MFC-J825DW
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1. 04/07/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2. 05/02/2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
3. 01/21/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
4. 04/07/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5. 03/25/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6. 03/24/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7. 03/24/2016
I cannot scan via USB. (Mac OS X)
8. 03/24/2016
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
9. 03/24/2016
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
10. 06/11/2013
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
11. 11/07/2011
I'm using Windows XP. I cannot scan with the USB cable.
12. 11/07/2011
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.