MFC-J245 FAQs & Troubleshooting MFC-J245 Not your product? Sort by: Updated Date Popularity 3 Results 1. 04/25/2013 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 04/25/2013 Paper Jam 3. 04/01/2013 Document Jam Paper Feed / Paper Jam FAQs & Troubleshooting