PT-E800W FAQs & Troubleshooting PT-E800W Not your product? Sort by Updated Date Popularity 3 Results 1. 06/06/2023 I cannot print using a HSe cassette. 2. 09/15/2020 The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows) 3. 08/05/2020 I cannot print using FLe tape and get an error message. P-touch Editor (Windows) FAQs & Troubleshooting