FAQs & Troubleshooting
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MFC-J2310
378 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Unable to Print XX
5.
What is AirPrint?
6.
The LCD displays an error code when I use Web icon (Brother Web Connect).
7.
Low Temperature
8.
Printer Locked
9.
Cover is Open
10.
What driver package format is supported by my Linux distribution?
11.
Unable to Print 7X
12.
One or more of my colors are not printing (blank).
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Add your Brother machine with AirPrint (macOS)
15.
Connect your Brother machine to your mobile device via a wireless router or access point.
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
18.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
19.
How do I know which receive mode to select?
20.
Can I print from or scan to Android™ Smartphone?
21.
Ink Low
22.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
23.
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
24.
Load paper in the paper tray.
25.
The scanner cover support has come off. (With Video Instructions)
26.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
27.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
28.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)