FAQs & Troubleshooting
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MFC-8370DN
320 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
Install the built-in drivers (For Windows 8 and Windows 10)
3.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
4.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
5.
Print the Network Configuration List
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Pre-Required Procedures (Linux)
8.
The printer status is Offline or Paused.
9.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
10.
White lines down the page
11.
Line across the page
12.
Faint
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
15.
Can I use AirPrint with my Brother machine?
16.
How to identify your Operating System (OS).
17.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
18.
Locate files scanned with ControlCenter2 (For Macintosh)
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
Duplex Copy (1-sided to 2-sided)
21.
What is Distinctive Ring and how do I program it?
22.
Confirm that a FAX I sent was received correctly
23.
What is the recommended paper?
24.
Configure and use PC-FAX (CUPS) (Linux)
25.
Scan using XSane or GIMP (Linux)
26.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
27.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
28.
Use the Network Connection Repair Tool (Windows)
29.
Open the "Scanners and Cameras" and Properties.
30.
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.