FAQs & Troubleshooting
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MFC-7820N
297 Results
1.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How do I use my Outlook contacts with my Brother PC-Fax? (import)
4.
How can I program my Brother machine's electronic cover page?
5.
"Paper Jam Inside" error appears on the LCD. What should I do?
6.
"Paper Jam Rear" error appears on the LCD. What should I do?
7.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
8.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
12.
I want to print using CUPS while keeping SELinux enabled. (Linux)
13.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
14.
Change the printer driver settings (Windows/macOS)
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
17.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
18.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
19.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
20.
My Brother machine misfeeds paper.
21.
"Paper Jam Tray" error appears on the LCD. What should I do?
22.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
23.
Can I use non-Brother or third party supplies with the Brother machine?
24.
Can I print from DOS applications?
25.
How do I factory reset the print server?
26.
I'm using Macintosh. What is the PreScan option used for?
27.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
28.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
29.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
30.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)