FAQs & Troubleshooting
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MFC-3360C
226 Results
1.
How do I clear Machine Error 46?
2.
Scan and save a document in PDF format (Scan to File)
3.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
4.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
5.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
6.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
Can third party ink be used to refill the ink cartridges?
10.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
11.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Delete print jobs from the print queue.
14.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
15.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
16.
Why can't I print when an ink cartridge is empty?
17.
When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
Locate files scanned with ControlCenter3 (For Windows)
20.
The edge of glossy paper is smudged.
21.
I cannot print from my computer via USB.
22.
How many times will my Brother machine automatically redial a busy number?
23.
The printer status is Offline or Paused.
24.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
25.
I cannot scan via USB. (Mac OS X)
26.
How do I load 10 x 15 Glossy paper into my machine?
27.
Can I use voice mail on the same line as my Brother machine?
28.
When printing from my Apple Mac OS X, the print is coming out mirrored.
29.
Which E-mail packages are compatible with ControlCenter3?
30.
Is there any way to reduce Ink consumption?