FAQs & Troubleshooting
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DS-700D
57 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
4.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
5.
What scanning modes are available in DSmobileSCAN II?
6.
Scan a document in Windows 8 and Windows 10.
7.
Install PaperPort™ 12SE onto Windows 10.
8.
Open the Control Panel (For Windows)
9.
I do not have or lost the black and white calibration sheet.
10.
Open the "Scanners and Cameras" and Properties.
11.
What paper sizes are available in DSmobileSCAN II?
12.
When I calibrate I get a "White-only" calibration message.
13.
Install the DSmobile Scan application. (For Windows users only)
14.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
15.
How to identify your Operating System (OS).
16.
Can I print from or scan to Android™ Smartphone?
17.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
18.
Calibrate your scanner. (For Windows)
19.
What is DSmobileSCAN II software?
20.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
21.
Where is the battery located?
22.
Is my scanner compatible with Windows?
23.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
24.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
25.
Install the scanner driver (For Windows)
26.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
27.
Uninstall the scanner driver (For Windows)
28.
Install Presto!® BizCard® onto Windows 10.
29.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
30.
Download a file from the "Downloads" section and save it to Windows 8 computer.