FAQs & Troubleshooting
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DS-600
56 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
My unit has no power.
7.
What scanning modes are available in DSmobileSCAN II?
8.
Install PaperPort™ 12SE onto Windows 10.
9.
I do not have or lost the black and white calibration sheet.
10.
I cannot open the scanned document (For Macintosh).
11.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
12.
How to identify your Operating System (OS).
13.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
14.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
15.
Open the Control Panel (For Windows)
16.
File size of the scanned document.
17.
Calibrate your scanner. (For Macintosh)
18.
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
19.
What is the purpose of the PageManager 9 program?
20.
Where is the battery located?
21.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
22.
Insert documents for scanning.
23.
Change the words in a scanned document.
24.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
25.
Install the scanner driver (For Windows)
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
Open the "Scanners and Cameras" and Properties.
29.
I cannot open the scanned document (For Windows).
30.
Calibrate your scanner. (For Windows)