FAQs & Troubleshooting
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PT-9700PC
163 Results
1.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
2.
Printing is not possible. (P-touch Editor5.3 for Mac)
3.
How do I transfer label or slip templates?
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
Can I print from any software other than P-touch Editor? (for Windows)
7.
I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
8.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
9.
Printing is not possible. (P-touch Editor 5.0 for Mac)
10.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
11.
Where can I find my Brother printer's serial number?
12.
The paper settings specified from the server computer are not reflected on the client computer.
13.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
14.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
15.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
16.
The driver installation finished successfully but I cannot print. (Linux®)
17.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
18.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
19.
How to open the Devices and Printers window
20.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
21.
Can I directly operate my printer from a self-developed application software and print a label?
22.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
23.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
24.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
25.
How to identify your Operating System (OS) for Windows or Mac
26.
What is the Label List? (P-touch Editor 5.x for Windows)
27.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
28.
All print jobs have been cancelled and nothing can be printed. (Linux®)
29.
I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
30.
Large characters are printed incorrectly. (Linux®)