FAQs & Troubleshooting
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MFC-3360C
226 Results
91. 17/10/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
92. 19/09/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
93. 16/08/2018
Locate files scanned with ControlCenter2 (For Macintosh)
94. 05/07/2018
Windows 7 Support Information
95. 16/11/2016
My machine does regular cleaning cycles in the night. How can I correct this?
96. 25/03/2016
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
97. 25/03/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
98. 25/03/2016
Can I print from or scan to Android™ Smartphone?
99. 25/03/2016
Can I print from and scan to iPhone, iPod touch and iPad?
100. 24/03/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
101. 24/03/2016
Is my Brother machine compatible with third party print servers?
102. 24/03/2016
I cannot scan via USB. (Mac OS X)
103. 24/03/2016
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
104. 24/03/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
105. 15/05/2015
Set the date and time
106. 11/05/2015
Why does the "No Response/Busy" message appear on my Brother machine?
107. 11/05/2015
Can I program my Brother machine to forward the faxes I receive to another location?
108. 11/05/2015
Change the amount of time my Brother machine stays in each mode.
109. 11/05/2015
How do I load 10 x 15 Glossy paper into my machine?
110. 11/05/2015
I cannot pull the paper tray out of my machine. What can I do?
111. 11/05/2015
The monochrome copies I make are too light. What can I do?
112. 11/05/2015
When I install the drivers, Norton AntiVirus displays the Security Alert that the medium risk application "DPInst.exe" is attempting to connect to a DNS server.
113. 11/05/2015
The ink bleeds and the letters look fuzzy on my printed documents. What can I do?
114. 11/05/2015
How do I start ControlCenter3?
115. 11/05/2015
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
116. 11/05/2015
When printing from my Apple Mac OS X, the print is coming out mirrored.
117. 11/05/2015
The Printer Driver does not show print resolution. How do I determine the resolution settings?
118. 11/05/2015
How do I send (broadcast) a fax to more than one number?
119. 11/05/2015
Glossy Paper does not feed correctly. What can I do?
120. 11/05/2015
When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?