FAQs & Troubleshooting
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MFC-3360C
225 Results
31.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
32.
Why does the "No Response/Busy" message appear on my Brother machine?
33.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
34.
When I scan a document using ControlCenter, the scanned file size is too big.
35.
I can receive a fax, but cannot receive a telephone call.
36.
Windows 7 Support Information
37.
Verify if the Brother machine has a dial tone
38.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
39.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
40.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
41.
Change the user interface of ControlCenter3
42.
The Printer Driver does not show print resolution. How do I determine the resolution settings?
43.
Glossy Paper does not feed correctly. What can I do?
44.
When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?
45.
I am experiencing problems sending a fax.
46.
How do I clean the Scanner to improve the copy or fax quality?
47.
Improve poor print quality.
48.
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
49.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
50.
I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
51.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
52.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
53.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
54.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
55.
I cannot install the driver when using the Driver Install Tool. (Linux)
56.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
57.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
58.
I cannot install Brother drivers on Debian 10 or later (Linux)
59.
Configure and use PC-FAX (CUPS) (Linux)
60.
Configure the Scan to Email Feature (Linux)