FAQs & Troubleshooting
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DS-600
56 Results
31.
Turn off the scanner.
32.
What paper sizes are available in DSmobileSCAN II?
33.
Clean the Plastic Feeding Sheet.
34.
I can no longer choose the program I want to use to scan a document. (For Windows)
35.
What is DSmobileSCAN II software?
36.
Can I scan a business card?
37.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
38.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
39.
Is my scanner compatible with Macintosh?
40.
Is my scanner compatible with Windows?
41.
What kind of software can I use with my scanner?
42.
When I calibrate I get a "White-only" calibration message.
43.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
44.
Install the DSmobile Scan application. (For Windows users only)
45.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
46.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
47.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
48.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
49.
I have installed the scanner on my Macintosh but I cannot scan.
50.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
51.
Scan a document in Windows 8 and Windows 10.
52.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
53.
Clean the scanner. (For Macintosh)
54.
Clean the scanner. (For Windows )
55.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
56.
Uninstall the scanner driver (For Windows)