FAQs & Troubleshooting
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69 Results
31.
Clean the Separation Pad
32.
How to identify your Operating System (OS).
33.
Scan Unable
34.
Can I print from and scan to iPhone, iPod touch and iPad?
35.
Clean the Pick-up Roller
36.
Unusable Device
37.
Cover is Open
38.
Out of Memory
39.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
40.
Scan using XSane or GIMP (Linux)
41.
Delete a network scanner entry. (Linux)
42.
Uninstall the scanner driver. (Linux)
43.
Install PaperPort™ 12SE onto Windows 10.
44.
Windows 10 Support Information
45.
A horizontal line appears at the top of the scanned image.
46.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
47.
How can I scan and save documents to the Android™ mobile devices using my Brother machine?
48.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
49.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
50.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
51.
Scan a document in Windows 8 and Windows 10.
52.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
53.
Clean the scanner
54.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
55.
Configure the Scan to Email Feature (Linux)
56.
What driver package format is supported by my Linux distribution?
57.
Command List of brscan. (Linux)
58.
Important points for specifying the scan area (Linux)
59.
Uninstall Scan-key-tool. (Linux)
60.
Pre-Required Procedures (Linux)