MFC-J410
FAQs & Troubleshooting |
MFC-J410
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1. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
2. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
3. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
5. 25/03/2016
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
6. 24/03/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7. 19/11/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8. 07/11/2011
When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
9. 23/09/2010
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)