MFC-7360
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FAQs & Troubleshooting |
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MFC-7360
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1. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
3. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
5. 25/03/2016
A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
6. 25/03/2016
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
7. 24/03/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
8. 19/11/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9. 12/11/2014
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
10. 08/11/2010
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.