FAQs & Troubleshooting
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MFC-L9630CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
3.
The printer status is Offline or Paused.
4.
Paper is Jammed Inside the Machine
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
Set Telephone Line Compatibility for Interference and VoIP Systems
7.
Install the Brother Mobile Connect application (for mobile device)
8.
Toner Error
9.
Replace the Waste Toner Box
10.
Replace the Toner Cartridge
11.
Ghosting images
12.
I cannot print on a wireless (Wi-Fi) network (Mac)
13.
Cooling Down
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Cannot Scan ##
16.
Tray 2 Error / Tray 3 Error / Tray 4 Error
17.
Cannot Detect
18.
The color of your printouts is not what you expected
19.
Document Jam
20.
Paper is Jammed in the 2-sided Tray
21.
Vertical colored streaks or bands appear on the page
22.
What is the default password for my Brother machine?
23.
No Toner
24.
Correct the Color Printing
25.
Use Universal Print (Windows)
26.
Adjust color settings by using the custom setting in the printer driver (Windows only)
27.
Add your Brother machine with AirPrint (macOS)
28.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29.
Cannot print after a Windows 10 update (June 2020)
30.
Load Documents in the Automatic Document Feeder (ADF)