FAQs & Troubleshooting
Popular |
MFC-J2310
369 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
Paper Jam (With Video Instructions)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
5.
Ink Absorber Full
6.
Can I print from or scan to Android™ Smartphone?
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
The scanner cover support has come off. (With Video Instructions)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
11.
Change the printer driver settings (Windows/macOS)
12.
Unable to Print XX
13.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
14.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
15.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
16.
Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
Wrong Ink Color
21.
Paper tray not detected
22.
Configure and use the Scan to Network feature (For Windows)
23.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
24.
I cannot make borderless prints.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
27.
The edge of glossy paper is smudged.
28.
No Ink Cartridge
29.
What driver package format is supported by my Linux distribution?
30.
Scan using XSane or GIMP (Linux)