FAQs & Troubleshooting
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MFC-9180
186 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
4.
What driver package format is supported by my Linux distribution?
5.
Can I print from or scan to Android™ Smartphone?
6.
The machine does not print anything.
7.
Can I reduce the size of a received fax on this machine?
8.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
9.
Can I confirm that the FAX was sent correctly?
10.
Cannot print after a Windows 10 update (June 2020)
11.
How to identify your Operating System (OS).
12.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
13.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
14.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
15.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
16.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
17.
Change the printer driver settings (Windows/macOS)
18.
I cannot print with Windows Vista 64bit.
19.
Does NC-2200w work with Windows Vista?
20.
Configure scan settings without administrator privileges (Linux)
21.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
22.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
23.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
24.
What is a "Generic PCL Driver"?
25.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
26.
What can happen if the wrong paper is used in your machine.
27.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
28.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
29.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
30.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?