FAQs & Troubleshooting
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MFC-8820D
216 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
3.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4.
Change the printer driver settings (Windows/macOS)
5.
When trying to print from Mac OS® X the print queue is stopped.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
8.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
9.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
10.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
11.
Open the Control Panel (For Windows)
12.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
13.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
14.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
15.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
16.
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
17.
What is a "Generic PCL Driver"?
18.
How can I re-install the drivers?
19.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
20.
I'm using Macintosh®. What are the settings in the Scanner window used for?
21.
I'm using Macintosh. What is the PreScan option used for?
22.
Open the "Scanners and Cameras" and Properties.
23.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
24.
What is the best printer driver to use-the PCL or BR-Script driver?
25.
Cannot print after a Windows 10 update (June 2020)
26.
Delete print jobs from the print queue.
27.
I cannot print from my computer via network. (For Macintosh)
28.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
29.
Scan a document from a Windows Vista application
30.
Replace the drum unit.