FAQs & Troubleshooting
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MFC-8370DN
322 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Wrinkles or creases
4.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
5.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
6.
White spots or black spots at 3.7 in. (94 mm) intervals
7.
Black toner marks across the page
8.
Ghost
9.
I cannot find some option in the Printing preferences. (For Windows)
10.
When I try to print from Microsoft® Word or another program, I receive a message stating: "No Paper", "Reload paper in MP Tray" or "Insert Paper Manual Feed".
11.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Cannot print after a Windows 10 update (June 2020)
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
16.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
17.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
The printer status is Offline or Paused.
20.
The paper is skewed when it's printed.
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
Scan multiple pages into one file instead of each scan being saved as a separate file.
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
Toner specks
25.
How do I clear the message "Jam Duplex" from the LCD?
26.
White lines across the page
27.
Can I print from DOS applications?
28.
Faint
29.
Replace the toner cartridge
30.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.