FAQs & Troubleshooting
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MFC-6890CDW
348 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
7.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
8.
Where can I get FaceFilter Studio and what can I do with this application?
9.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
10.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
11.
What is Brother iPrint&Scan?
12.
I still receive the error message "Paper Jam" after I removed the jammed paper.
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
16.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
17.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
18.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
19.
How do I clean the Scanner to improve the copy or fax quality?
20.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
21.
I cannot print using my Brother machine on a wireless network (Windows)
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
Stop my Brother machine from automatically redialing a number.
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
The printer status is Offline or Paused.
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
28.
Can I restrict access to certain operations on my Brother machine?
29.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
30.
Can I use voice mail on the same line as my Brother machine?