FAQs & Troubleshooting
Popular |
MFC-5840CN
271 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I still receive faxes or calls when the machine is switched off?
3.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
6.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
7.
Pre-Required Procedures (Linux)
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
12.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
13.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
14.
I'm using Macintosh®. What are the settings in the Scanner window used for?
15.
I cannot print from my computer via USB.
16.
My Brother machine has no power. What can I do?
17.
I cannot use the "Modules Update" button on Web BRAdmin.
18.
Configure the Scan to Email Feature (Linux)
19.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
20.
Delete print jobs from the print queue.
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
Change the printer driver settings (Windows/macOS)
23.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
24.
I am having issues with the paper feed. What can I do?
25.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
26.
What kind of Media Adapter can I use?
27.
Can I confirm that the FAX was sent correctly?
28.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
29.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
30.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)