FAQs & Troubleshooting
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MFC-5460CN
280 Results
1.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
7.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
8.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Delete print jobs from the print queue.
11.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
12.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
13.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
14.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
15.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
16.
The printer status is Offline or Paused.
17.
Can I use voice mail on the same line as my Brother machine?
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Locate files scanned with ControlCenter3 (For Windows)
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
Can I program my Brother machine to forward the faxes I receive to another location?
22.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
23.
Set up an answering machine (TAD) to work on the same line as the Brother machine.
24.
How do I clear the message "MFC is Busy" or "Connect Failure"?
25.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
26.
I can print but cannot scan via network. (For Windows)
27.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
28.
Black Ink is still wet after printing on Glossy Paper (For PC Printing).
29.
Pre-Required Procedures (Linux)
30.
Download a file from the "Downloads" section and save it to Windows 8 computer.